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THE ALPENDUO
COMMUNITY
With over 10.000+ global customers, the Alpenduo community is growing stronger every season.
Absolutely love it! It exceeded all my expectations. The quality is top-notch, and I’ve already recommended it to several friends.
A game-changer — I noticed the difference right away. It’s rare to find something that delivers exactly what it promises, but this does.
Fast delivery, great quality, and amazing support! I had a few questions and the team was incredibly helpful and friendly throughout.
FREQUENTLY ASKED QUESTIONS
Have a question ? We are here to help.
Do you ship overseas?
es, we ship all over the world. We currently ship to 65+ countries. Shipping costs will apply, and will be added at checkout.
Currently Free Shipping applies on orders over €100
We run discounts and promotions all year, so stay tuned for exclusive deals on shipping.
Do I need to setup an account to place an order?
You do not need to set up an account to place an order. However creating an account allows you to store your shipping information, see order history, and view your product’s warranty information. Additional features will be added to the account page in the near future.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
What is your return policy?
All products purchased from our website may be returned within 14 days of purchase for a full refund less shipping costs, no questions asked. International return orders may be subject to return shipping fees. To initiate such a return please contact us.
Any question?
You can contact us through our contact page! We will be happy to assist you.